How do I charge the mask?
Plug the included USB Type-C cable into the air turbine and connect the other end of the cable to a USB power supply(Not included).
How long does it take to charge?
The led lights up red while charging. It turns green when charging is complete. Charge for 1-2 hours; this will give you approximately 3-4 hours of use in the first speed mode. * Charge time varies depending on the usage environment.
When should I replace the filter?
The replacement time depends on the usage and actual environmental conditions. During a Jog or fitness workout, the respiratory rate increases and may cause excess sweating, so we recommend replacing it after such activities.
Can I return or exchange my mask?
These masks are personal use items and cannot be refunded, returned, or exchanged for any reason. Thanks for understanding!
What is the warranty period?
Air Turbine only: Warranty period three months from the date of purchase.
Please feel free to contact us if you have any problems with the use or quality of electric fan parts within three months from the purchase date.
* We will respond to product defects in use according to the instruction manual. (Excludes failures caused by the intention or negligence of the customer).
The warranty does not cover:
* The main body mask cover, USB cord, and dedicated filter.
When will my mask be shipped?
In response to extreme demand, orders will ship 24 -48 hours after receiving a confirmation email.
Is this mask one size fits all?
One size fits most, with the adjustable straps behind your ears.
Will this mask fit kids?
At this time, the mask is currently not recommended for kids.